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Customer reviews of Clarks Premier Family Car Centre

At Clarks Premier  we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Clarks Premier Family Car Centre

Clarks Premier Family Car Centre

Based on 102 customer reviews

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  • 5

    Hassle Free Transaction

    By Davina N on 27 March 2017 | Verified purchase

    Bought an X5 from Clarks Premier. Very welcoming, left to look at the car and took it on a test drive with Hayley. Car had all the paperwork/receipts from previous owner for servicing and various routine work carried out on the vehicle. Paid for the car, Lee then sorted tax and change of ownership. Car came with a long MOT and took the option of an extended warranty. I don’t live near Peterborough, so delivery was also arranged. Whole process took less than 2 hours. Moved to the UK recently enough and wish I’d known about this place earlier. Wasted a lot of time at other car dealerships having various experiences. Some places could do with being schooled by how these guys operate! Hassle free transaction at its finest, thanks.

    Reply from Clarks Premier Family Car Centre on 28/03/17

    Davina, thanks for the kind review..we understand that buying a car especially a female on her own can be daunting but we do make the effort to make our customers feel comfortable. enjoy your new car and good luck with the new job... clarks

  • 5

    Excellent, professional and friendly

    By Michael S on 21 March 2017 | Verified purchase

    The service was excellent and professional. There was no hard sales pitch, just a friendly approach. Highly recommend them and will definitely return when we need another car.

    Reply from Clarks Premier Family Car Centre on 22/03/17

    thanks for the review Michael, it was our pleasure meeting you and we hope you enjoy the new car...

  • 5

    Excellent garage and great experience

    By Norma W on 15 March 2017 | Verified purchase

    I found Clarkes Premier Family Car Centre to be a perfect place to buy a car. Everyone I dealt with to be really helpful and buying a car was smooth and trouble free. I would definatly recomend them to anyone looking for a car

    Reply from Clarks Premier Family Car Centre on 22/03/17

    thanks for the kind review Norma, the sun will be out soon so you can get the roof down...

  • 5

    Fantastic service, friendly and helpful.

    By Tommy S on 11 March 2017 | Verified purchase

    Recently bought a Renault Grand Scenic from the car centre. The car was great, however a problem did arise that these guys had no way of knowing about. However, Once the issue did come about, these guys were nothing but helpful! Arranged a courtesy car, helped me with the warranty, and arranged repairs in good time, considering the type of work that needed doing. Now I have the car back and its better than when I bought it! A massive thanks to Lee and everyone at Clark's!

  • 5

    Dealer purchasing as it should be

    By John M on 09 March 2017 | Verified purchase

    Arriving with a list of six cars I wanted to look at, it was great to be simply given the keys and left to go over them myself without any hard sell; when I wanted to ask a question, Ryan, and Lee in particular, were ready to help. Unlike my experience with some other dealers, I felt comfortable putting my trust in this company, and didn't get the impression that I was being lied to. The usual shady dealer quotes of "I don't know anything about these cars" and "It's rusty? I haven't looked underneath" were conspicuous in their absence, so I ended up buying what felt like a good, honest car. It was also a much more open, friendly and honest experience than I'd had at two main dealers the week before! With so many online checks available now, it's fairly easy to get a reasonable feel of a car's history, and since buying it's proving to be all we'd hoped for. All being well, we won't need to find out if the six month warranty is as good as it appears either... Thanks for your time Lee!

    Reply from Clarks Premier Family Car Centre on 10/03/17

    John, thanks for the kind review. It is our aim to make the car buying experience easy and non pressured and i am glad you felt that this was the case. Many thanks for your business.. Lee

  • 5

    friendly car centre, excellent motors

    By Alistair W on 08 March 2017 | Verified purchase

    very friendly and helpful people, always there for any questions, helped choose the right vehicle and then with in 3 days drove away with it. very happy service with 15 months warranty for happy safe driving with no worries, highly recommend.

    Reply from Clarks Premier Family Car Centre on 09/03/17

    Alistair, thank you for the excellent review, we hope you will be happy with the x5...

  • 5

    Quality and integrity

    By Philip R on 03 March 2017 | Verified purchase

    I was searching for an older Mercedes in good condition at a practical price. Lee of Clarks Premier had the right car in stock, but more importantly was able to be open and honest with his description and details of the vehicle's condition. I am extremely pleased with the car and the ease of dealing with this company. As I live quite close to the car centre, Lee was able to deliver to my door. I would recommend ... Clarks Premier is a company with integrity.

    Reply from Clarks Premier Family Car Centre on 08/03/17

    philip it was our pleasure selling the car to you, also knowing that it is off to california is great...

  • 5

    Great Customer Experience!

    By Emma M on 11 February 2017 | Verified purchase

    We would recommend Clarks Premier Family Car Centre. Found them them friendly, professional, with great enthusiasm to customer satisfaction. We are extremely happy with our purchase, and would use again.

  • 5

    Highly Recommended

    By Billy D on 20 January 2017 | Verified purchase

    1st class service and very friendly and knowledgeable people. Purchased a 2003 VW Polo in superb condition and way better than you would expect at this kind of price and with a comprehensive 6 month warranty. Highly recommend this garage and plan to return again for a purchase of my partners car. Thank you.

  • 5

    Totally got service and a true car

    By Patrick W on 31 December 2016 | Verified purchase

    I rang initially to ask if the Land Rover discovery 3 was available and a very helpful guy called Ryan gave me a rundown of the choice they had in stock. On arriving at dealer the car was already warmed up and ready to test, despite being really busy and having our children with us nothing was too much trouble. On collecting the car after agreeing terms on our first visit we were dealt with by the owner Lee a great chap who really understood the vehicle and really left me feeling I'd made a good decision, I would recommend Clarks Premier without hesitation. Thankyou