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Customer reviews of Clarks Premier Family Car Centre

At Clarks Premier  we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Clarks Premier Family Car Centre

Clarks Premier Family Car Centre
5
4.9

Based on 110 customer reviews

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  • 5

    Citroen grand c4 picasso

    By Shannon B on 12 September 2016 | Verified purchase

    Bought a Citroen grand Picasso recently from Clarks and so far they have been a great company to deal with. I was very nervous buying the car as never bought a second hand carbon my own before but they were not pushy at all when looking and test driving the car, allowing me plenty of time to look around it. They have assured me they would look after the car if anything was to go wrong with the car although it's driving very well at the moment so fingers crossed that continues. I would 100% recommend them to friends and family who were looking for a second hand car.

    Reply from Clarks Premier Family Car Centre on 12/10/16

    Shannon, thanks for the review, we also hope that the car continues to drive well and thanks for sending the extra documents for your car that we took in px. regards lee


  • 5

    5 star or 10 out of 10.

    By Huda N on 10 September 2016 | Verified purchase

    I found the car dealer Mr Lee as a professional, honest, committed and friendly to customers. Surely any consumer expect such duty of care that I have received from Clarks Premiere Family Car. Huda.

    Reply from Clarks Premier Family Car Centre on 11/09/16

    huda, thanks for the kind review, i am glad the range rover got you to london ok and look forward to helping with your niece's first car.. regards lee


  • 5

    Good service, good car.

    By Ron B on 09 September 2016 | Verified purchase

    I bought a Zafira from this car centre back in July. The service was excellent. Since then I have had no problems with the car and I am very pleased. Having had no problems I can't say what the after sales service would be like but the attitude from the guys leads me to believe they would do what they could to help. When we need a new car I would check out what was on offer at Clarks Premier Family Car Centre even though they are 50 miles from where I live.

    Reply from Clarks Premier Family Car Centre on 10/09/16

    Ron, that was out of the blue and i must say that we are very pleased that we came across in such a way that you would return, good luck with the car and thanks for the review...


  • 5

    Easy car buying

    By Peter A on 04 September 2016 | Verified purchase

    Vehicle was competitively priced, dealer resolved some issues I spotted during test drive very quickly and for free, and gave me a good deal on a cambelt replacement. Even picked me up from station and gave me a cup of tea whilst we did the paperwork. Cannot fault the service really!

    Reply from Clarks Premier Family Car Centre on 06/09/16

    thanks for the review peter, we know that a zafira was not your favourite choice of car but due to a growing family the sports car has to go, you will grow to love it I'm sure lol...


  • 5

    5*

    By Liam W on 31 August 2016 | Verified purchase

    Really nice chap selling good cars.


  • 5

    very good customer service

    By Critian S on 23 August 2016 | Verified purchase

    While it's obviously too soon to tell if I've made a good purchase or not, I can't fault the guys at Clarks. They were friendly and helpful, gave clear information, invited me to take the car out for a drive and also taxed my new car for me. All in all, very good customer service. Let's just hope the car will very good too.


  • 5

    Very nice to deal with recommended

    By Tim C on 10 August 2016 | Verified purchase

    Great people to deal with, honest car dealers good price negotiated for vehicle no pressure nice and relaxed. Had a couple of issues with car but Lee sorted out and provided loaner car during this period.

    Reply from Clarks Premier Family Car Centre on 10/08/16

    thanks tim, we were sorry we had an issue with the air con but thanks for being patient, we hope you enjoy the car...


  • 5

    10/10 for the whole buying experience.

    By Richard F on 10 August 2016 | Verified purchase

    First class, non pushy people to do business with. Brought the car round to my house so I could view it, and they delivered it as well, will recommend.

    Reply from Clarks Premier Family Car Centre on 10/08/16

    thanks for the kind review, it was our pleasure to deliver..


  • 5

    Refreshingly easy car buying experience

    By Andrew D on 10 August 2016 | Verified purchase

    Recently bought a Zafira from Clarks and have to say it was the easiest car purchase I have made. No pressure sales whilst viewing the cars they had available, and every effort gone to to sort the little details asked about. Even a courtesy call from Hayley to ensure I had made the journey home safely. If only buying everything could be this effortless :)

    Reply from Clarks Premier Family Car Centre on 10/08/16

    thanks for the review, we were only to pleased to help...


  • 5

    Great dealers - will be back again

    By Dudley N on 10 August 2016 | Verified purchase

    Very friendly and helpful, decent value for money and above all honest. Would definitely buy a car from Clarks again.

    Reply from Clarks Premier Family Car Centre on 10/08/16

    thanks for the review, you certainly purchased a great looking car, we hope you have lots of family days out in it....