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Customer reviews of Clarks Premier Family Car Centre

At Clarks Premier  we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Clarks Premier Family Car Centre

Clarks Premier Family Car Centre
5
4.9

Based on 115 customer reviews

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  • 5

    Incredible Family Run Dealership. 5*****

    By Nicola R on 03 October 2016 | Verified purchase

    We bought a car which my wife fell in love with. The staff were very friendly and professional. But when we got the car home we discovered an issue. The guys at Clarks could not have been more professional and understanding. They told us to bring it back and they will sort it. They gave us a curtasey car while they got to the bottom of it. Can't thank them enough for how professional they were and how they made us feel very valued and would very highly recommend to everyone. Great family business. 5***** does not do them justice. Thanks again.

    Reply from Clarks Premier Family Car Centre on 10/10/16

    hi guys, wow what a great review. we were sorry that it took time to get to the bottom of the problem but we are also grateful that you were patient and we wish you happy future motoring. lee and hayley....


  • 5

    Stress free

    By Clive H on 24 September 2016 | Verified purchase

    Must say the sevice was excellent and most important I trust them to deliver decent cars , would definately use them again

    Reply from Clarks Premier Family Car Centre on 10/10/16

    clive, thanks for the kind review. enjoy the car..


  • 5

    Great

    By Richard P on 19 September 2016 | Verified purchase

    Very friendly and helpful. Made the whole thing very easy.


  • 5

    Fab Family Friendly Business

    By Andrea S on 14 September 2016 | Verified purchase

    Very friendly and helpful. Nothing too much trouble, even when I test drove the same car twice in one week! Would definitely recommend them. Not pushy at all like other garages we had visited, they were there if we needed them and left us to look around at our own leisure. Was a pleasure doing business with them.


  • 5

    Citroen grand c4 picasso

    By Shannon B on 12 September 2016 | Verified purchase

    Bought a Citroen grand Picasso recently from Clarks and so far they have been a great company to deal with. I was very nervous buying the car as never bought a second hand carbon my own before but they were not pushy at all when looking and test driving the car, allowing me plenty of time to look around it. They have assured me they would look after the car if anything was to go wrong with the car although it's driving very well at the moment so fingers crossed that continues. I would 100% recommend them to friends and family who were looking for a second hand car.

    Reply from Clarks Premier Family Car Centre on 12/10/16

    Shannon, thanks for the review, we also hope that the car continues to drive well and thanks for sending the extra documents for your car that we took in px. regards lee


  • 5

    5 star or 10 out of 10.

    By Huda N on 10 September 2016 | Verified purchase

    I found the car dealer Mr Lee as a professional, honest, committed and friendly to customers. Surely any consumer expect such duty of care that I have received from Clarks Premiere Family Car. Huda.

    Reply from Clarks Premier Family Car Centre on 11/09/16

    huda, thanks for the kind review, i am glad the range rover got you to london ok and look forward to helping with your niece's first car.. regards lee


  • 5

    Good service, good car.

    By Ron B on 09 September 2016 | Verified purchase

    I bought a Zafira from this car centre back in July. The service was excellent. Since then I have had no problems with the car and I am very pleased. Having had no problems I can't say what the after sales service would be like but the attitude from the guys leads me to believe they would do what they could to help. When we need a new car I would check out what was on offer at Clarks Premier Family Car Centre even though they are 50 miles from where I live.

    Reply from Clarks Premier Family Car Centre on 10/09/16

    Ron, that was out of the blue and i must say that we are very pleased that we came across in such a way that you would return, good luck with the car and thanks for the review...


  • 5

    Easy car buying

    By Peter A on 04 September 2016 | Verified purchase

    Vehicle was competitively priced, dealer resolved some issues I spotted during test drive very quickly and for free, and gave me a good deal on a cambelt replacement. Even picked me up from station and gave me a cup of tea whilst we did the paperwork. Cannot fault the service really!

    Reply from Clarks Premier Family Car Centre on 06/09/16

    thanks for the review peter, we know that a zafira was not your favourite choice of car but due to a growing family the sports car has to go, you will grow to love it I'm sure lol...


  • 5

    5*

    By Liam W on 31 August 2016 | Verified purchase

    Really nice chap selling good cars.


  • 5

    very good customer service

    By Critian S on 23 August 2016 | Verified purchase

    While it's obviously too soon to tell if I've made a good purchase or not, I can't fault the guys at Clarks. They were friendly and helpful, gave clear information, invited me to take the car out for a drive and also taxed my new car for me. All in all, very good customer service. Let's just hope the car will very good too.